The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or gone and can raise and lower temps to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or contact a HVAC professional like Lanz Furnace and Fireplace. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough juice, Nest says you may encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on frequently in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you check your thermostat first. This is especially true if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat professional including one from Lanz Furnace and Fireplace can assist you. We can diagnose the malfunction and add a C-wire, if necessary.

Smart thermostats such as the Nest are created to make your life easier, through automatic energy-efficient programming and the ability to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling pros at Lanz Furnace and Fireplace can fix the problem quickly.

If you’re experiencing odd heating and cooling behavior with your new Nest, reach out to us at 608-291-3606 to set up your appointment today.