What to Look for in an AC Repair Technician

July 08, 2015

Get ready to get your shorts out of storage, the weather is certainly heating up here in Monroe. Your AC is going to be in for a workout this season. If you haven’t already, it’s a wise idea to have an AC repair professional selected and properly vetted before your AC has any troubles surviving an incoming heatwave.

It would be nice if you could just pick the first number out of the phone book and trust that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Lanz Furnace and Fireplace has some warning signs to be on the lookout for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Prior to Starting Work

A trustworthy company will provide you with an estimate prior to beginning any work. Any company demanding payment prior to starting work is a big red flag. Another sign of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed correctly or completely.

2) Quotes a Cost Prior to Inspection

A technician may have an educated guess of what is going wrong with your air conditioner over a phone call, but they won’t know for certain until they have actually inspected your system. Choose a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the job and charges into writing, don’t have confidence in them to complete the work. By getting a signed contract preceding the work you’re ensuring that you and your contractor are on the same page and you’ll have no unanticipated costs following the completion of your repair.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can look up online and see if licenses are required in your area. If you reside in a state that requires licensing, by choosing a licensed company, you’re safeguarding yourself from a company that uses unqualified workers. And any problems or issues with the company you choose can be reported. If you find a company that is operating without a license, there’s almost certainly a reason for that and you’ll want keep clear.

These warning signs will hopefully help guide you along as you’re looking for a credible AC repair technician in the Monroe area. The pros at Lanz Furnace and Fireplace are ready to get the job done right and earn your trust. Give us a call at 608-291-3606 to set up an appointment up with us anytime.