We are proud to be serving Green County Since 1925. We specialize in heating, cooling, and Fireplace services, and we are looking to add a new Customer Service Representative to our team!
Position Details: Part time, Monday, Wednesday & Friday from 8am – 4pm. Our ideal candidate will have customer service experience, exceptional communication skills, a working knowledge of Windows Office and basic computer skills, and be able to work effectively and keep a positive attitude in a fast-paced environment.
Responsibilities for this position include (but are not limited to):
- Providing great Customer Service and giving our customers a 5-star experience.
- Answering phones and booking service calls to our dispatch board
- Calling existing customers and members to schedule service visits
- Entering and maintaining detailed notes in electronic customer files/jobs
- Participate in continued professional training
- Other miscellaneous duties as deemed necessary by management
Required Experience/Education:
- Positive, empathetic and team-first attitude
- Dispatch/call center/customer service experience
- Willingness to learn and be coached
- Knowledge of general customer service principles and practices
- Basic computer and data entry skills
- Dependable and reliable
- Interpersonal, communication, listening, problem-solving, multi-tasking skills
- High school diploma or higher level of education
Pay: $17.00 – $20.00 per hour
Click here to download the application to print and return to our office.