Frequently Asked Questions
Whether you are planning a repair, exploring replacement options, or looking for information about fireplaces, financing, or service, this page covers some of the questions homeowners ask most often.
Do you offer emergency service?
Yes. Emergency heating and cooling service is available 365 days a year.
How long have you been serving Monroe?
We’ve been serving the Monroe community since 1887.
Is Lanz Furnace & Fireplace family-owned?
Yes. Lanz Furnace & Fireplace is a family-owned company with deep roots in the Monroe community.
What services do you offer?
We provide heating, cooling, indoor air quality, and fireplace services for homeowners in Monroe and the surrounding area.
What heating services do you offer?
We offer furnace repair, maintenance, tune-ups, installation, and replacement.
What cooling services do you offer?
We provide air conditioning repair, maintenance, tune-ups, installation, and replacement.
What indoor air quality services do you offer?
We offer indoor air quality maintenance, filtration solutions, humidity control, ventilation products, and mini-split installation.
Do you install ductless mini-splits?
Yes. Mini-splits are a great option for spaces where ductwork is not practical, such as additions, garages, or certain older homes.
What are signs I may need furnace repair?
Common signs include uneven heating, weak airflow, unusual noises, strange smells, frequent cycling, or higher energy bills.
What are signs I may need AC repair?
You may need AC repair if your system is blowing warm air, cycling too often, making unusual noises, causing indoor humidity issues, or driving up your energy bills.
What does a furnace tune-up include?
A furnace tune-up includes a full inspection, cleaning, and performance check to help keep your system running efficiently and reduce the chance of unexpected breakdowns.
What does AC maintenance include?
AC maintenance includes a full system check, cleaning, and performance optimization to help improve efficiency and system reliability.
When should I think about replacing my furnace?
It may be time to consider a replacement if your furnace is more than 15 years old, needs frequent repairs, or struggles to keep your home comfortable.
Do you sell fireplaces?
Yes. We offer gas, wood, electric, and outdoor fireplace products.
Are any of your wood-burning products EPA certified?
Yes. We offer EPA-certified wood-burning inserts and stoves, including select Quadra-Fire products.
What areas do you serve?
Lanz Furnace & Fireplace serves Monroe and nearby communities throughout Green County and the surrounding area.
